After-Sales Service

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After-sale system

After-sales Service Policy

（一）12 month warranty

（二）Free maintenance twice a year (middle and end of year)

Note： If the equipment is damaged due to improper operation, the customer shall bear the maintenance cost

Application method for after-sales service

（一）Call the after-sales service number: 86-595-86277888

（二）Follow the official account of "INLIF Manipulator", click "Equipment Maintenance", fill in the equipment maintenance form and submit it.

24-hour quick response mechanism

After the process

Receive after-sales maintenance demand

● Customer service received maintenance needs;
● Fill in the after-sales service request form according to customer feedback.

Arrange after-sales engineer

● After-sales department to arrange maintenance personnel;

● After - sales engineers prepare maintenance tools according to the after - sales service requirement list and go to the maintenance site.

Arrival maintenance

● Arrive at customer site for maintenance;
● After completing the maintenance, the after-sales engineer returns to the company to fill in the after-sales service completion form;

● Within 3-5 working days, the customer will call the customer for return visit.

Maintenance of Feedback